Frequently Asked Questions

Getting a quote is easy! You can fill out our online form in less than 2 minutes, or call us directly at (708) 938-3338. Just tell us about your vehicle (year, make, model, condition) and we'll give you an instant cash offer.

Most transactions are completed the same day! After you accept our offer, we can usually schedule pickup within 24 hours. The actual pickup takes about 20 minutes.

Yes, someone needs to be present to sign over the title and receive payment. This can be the registered owner or someone with proper authorization.

We consider several factors: year, make, model, condition, mileage, current scrap metal prices, and demand for salvageable parts. We aim to offer the highest fair price in the market.

We pay cash on the spot! When our driver picks up your vehicle and you sign the title, you receive immediate payment in cash. No waiting for checks to clear.

Yes, the quote is guaranteed as long as the vehicle condition matches what was described. If there are significant undisclosed issues, the price may be adjusted, but we'll always be upfront about it.

Absolutely not! The price we quote is the price you get. Towing is always free, and there are no administrative fees or surprise deductions.

We buy all makes and models — cars, trucks, SUVs, vans, and more. Running or not, old or new, damaged or totaled. We buy it all!

In most cases, we need a title to purchase your vehicle. However, we may be able to help you obtain a replacement title or work with alternative documentation. Call us to discuss your specific situation.

Yes! We buy vehicles in any condition — running, not running, damaged, totaled, flood-damaged, fire-damaged, you name it. That's why we offer free towing!

Please remove all personal belongings, license plates (in most states), and any aftermarket accessories you want to keep. We'll take care of everything else.

Yes, 100% free! We never charge for towing or pickup, regardless of your location within our service area or the condition of your vehicle.

We serve the entire Chicago metropolitan area, including Cook County, Will County, Lake County, DuPage County, Kane County, and Northwest Indiana. Check our service areas page for a complete list.

Absolutely! We work with your schedule. We offer same-day pickup when available, and you can choose a 2-hour window that works best for you.

You'll need the vehicle title (certificate of ownership) and a valid government-issued ID. In some cases, we may also need a release of lien if there's a loan on the vehicle.

We handle the title transfer, but you should notify your state's DMV that you've sold the vehicle. We'll provide you with documentation to make this easy.

We can still buy your car! If you owe money on it, we'll need to pay off the lender first. If the loan balance is higher than our offer, you'd need to pay the difference.